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Platform/Dispatch

Dispatch

Keep calls, units, and coverage on the same board

Take a call, assign a unit, watch the map, plan scheduled trips, and hand the shift off without rebuilding the picture.

All workspaces
LifelineIQ Dispatch workspace with fictional training data

What your team does in Dispatch

Live dispatch

CAD Board

Dispatchers manage incoming calls and unit assignments while the map shows where coverage is building or thinning.

  • Status by stage. Intake through unit clear.
  • Current availability. Crew and unit status beside demand.
  • Call and unit locations. The geography behind the board.

Scheduled transport

Recurring Trips

Future and recurring transports have their own schedule, including series changes and capacity conflicts.

  • Future trips. Series and single occurrences.
  • Capacity conflicts. Problems to solve before the shift.
  • Request coordination. Facility requests and updates.

Shift handoff

Shift Huddle

The huddle pulls coverage, call activity, and open issues into a brief the next supervisor can use.

  • Units and gaps. The staffing picture at handoff.
  • Shift activity. Volume and exceptions.
  • Prefilled brief. Open issues for the next shift.

Everything in Dispatch

Every page your team can open in this workspace.

Dispatch

CAD Board

Scheduling / NEMT

Recurring TripsFacility PortalEvents

Reporting

Shift HuddleShift Import Analysis

Walk through Dispatch with us.

Tell us how your team handles this work today, and we will show you how it runs in Dispatch.

All workspaces