Platform/Dispatch

LifelineIQ Dispatch

Keep calls, units, and coverage on the same board

Take a call, assign a unit, watch the map, plan scheduled trips, and hand the shift off without rebuilding the picture.

See the main screens Talk with our team

Current Dispatch workspaceFictional training-agency data

LifelineIQ Dispatch workspace with fictional training data

Inside the module

These three screens show what the team sees, what it works, and where the record goes afterward.

Live CAD board and map

Unit and resource status

Recurring trips and facility portal

01 | Live dispatch

CAD Board

Dispatchers manage incoming calls and unit assignments while the map shows where coverage is building or thinning.

Calls

Status by stage

Intake through unit clear

Units

Current availability

Crew and unit status beside demand

Map

Call and unit locations

The geography behind the board

CAD Board workspaceBased on the current product

02 | Scheduled transport

Recurring Trips

Future and recurring transports have their own schedule, including series changes and capacity conflicts.

Schedule

Future trips

Series and single occurrences

Exceptions

Capacity conflicts

Problems to solve before the shift

Facilities

Request coordination

Facility requests and updates

Recurring Trips workspaceBased on the current product

DispatchHome / Recurring Trips

Search patients, claims, incidents, shifts

Training AgencyTA

Scheduled transport

Recurring Trips

Future and recurring transports have their own schedule, including series changes and capacity conflicts.

Search this workspace

3 current records · updated just now

Work item	Current view	Owner	Status	What happens next
Schedule	Future trips	Central Dispatch	Needs attention	Series and single occurrences
Exceptions	Capacity conflicts	Medic 4	In progress	Problems to solve before the shift
Facilities	Request coordination	Shift supervisor	Ready	Facility requests and updates

Recurring Trips | Current product structureFictional training-agency data

03 | Shift handoff

Shift Huddle

The huddle pulls coverage, call activity, and open issues into a brief the next supervisor can use.

Coverage

Units and gaps

The staffing picture at handoff

Calls

Shift activity

Volume and exceptions

Handoff

Prefilled brief

Open issues for the next shift

Shift Huddle workspaceBased on the current product

DispatchHome / Shift Huddle

Search patients, claims, incidents, shifts

Training AgencyTA

Shift handoff

Shift Huddle

The huddle pulls coverage, call activity, and open issues into a brief the next supervisor can use.

Coverage

Units and gaps

The staffing picture at handoff

Calls

Shift activity

Volume and exceptions

Handoff

Prefilled brief

Open issues for the next shift

Current work and evidence

Synthetic training-agency record

Coverage · Units and gaps

The staffing picture at handoff

View source

Calls · Shift activity

Volume and exceptions

View source

Handoff · Prefilled brief

Open issues for the next shift

View source

Shift Huddle | Current product structureFictional training-agency data

Everything in Dispatch

Every page in the module.

These labels follow the current application navigation. Access varies by role and agency configuration.

Workspace

CAD Board

Scheduling / NEMT

Recurring TripsFacility PortalEvents

Reporting

Shift HuddleShift Import Analysis

Previous module

Home: Start the shift with the work that needs you

Next module

Chart: Document care once and carry it into review and billing

Walk through Dispatch with us.

Tell us how your team handles this work today. We will show you the current Dispatch screens that match it, using fictional sample records.

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