01
People Who Work the Problem
Our team comes from the ambulance and revenue cycle world.
About LifelineIQ
Built by paramedics, for the agencies they served.
LifelineIQ is the AI-powered EMS operations and revenue platform. We bring dispatch, documentation, operations, and revenue together in one place, backed by our expert ambulance billing team.
The people doing the workIn the field
Our story
We started in ambulance billing. The problem was bigger.
Every claim depends on the call, the crew, the chart, and the truck behind it. Fixing billing meant fixing what happens before it.
Lifeline was founded by four paramedics who spent their careers inside ambulance agencies. We watched revenue slip through documentation gaps, payer friction, and billing partners who went quiet.
So we built our own software, and then we kept going. LifelineIQ now brings dispatch, documentation, operations, and revenue into one platform, so the whole agency works from the same record. Our ambulance billing team works inside it every day.
One company, two ways to work with us
LifelineIQ is the platform. Lifeline Revenue is the billing team.
Both come from Lifeline Strategies, LLC. Run LifelineIQ with your own staff, add our ambulance billers for the revenue work, or use both. Either way, everyone works from the same record.
The Lifeline difference
Six mindsets behind the platform.
What sets Lifeline apart, on every account.
02
A Real Partner at Every Size
A dedicated team that knows your agency by name. Not a ticket in a queue.
03
Technology Company DNA
We build our own software. The platform evolves around your reality.
04
The Master Payer Layer
Shared payer intelligence. When one agency learns, every agency benefits.
05
Patient Engagement That Works
Branded texts, calls, and letters that meet patients where they communicate.
06
No Black Box Billing
You see what we see. Real-time. Nothing hidden behind a monthly PDF.
Who we serve
Built for the people accountable for the outcome.
01
EMS chiefs and agency leaders
One view of calls, crews, readiness, quality, and collections, with every number traceable to the work behind it.
02
Hospital systems
Interfacility transport that is dispatched, documented, and billed in one place, with clean handoffs to your teams.
03
City and county governments
Audit trails, access controls, and procurement-ready documentation for a public service that answers for every dollar.
01Home
Start the shift with the work that needs you
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02Schedule
Build coverage, handle requests, and close out timecards
View module →03People
Keep every employee record complete and current
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04Dispatch
Keep calls, units, and coverage on the same board
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05Revenue
Work the claim with the chart and payer history beside it
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06Clinical
Document care once, then review it with the evidence beside it
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07Education
Tie learning, skills, and readiness to the employee record
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08Community
Keep the relationship after the event or grant is over
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09MIH
Keep the patient story going after the 911 call
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10Logistics
Keep vehicles, supplies, and devices ready for service
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11Risk
Follow every safety report to closeout and keep compliance current
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12Insight
Ask an agency question and open the records behind the answer
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13Fire
Agency setup requiredBuild and review a NERIS fire incident report
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14Security
Record the event once and keep the follow-up with it
View module →See the platform your agency would run on.
We will walk through dispatch, charting, and billing in the current product, and answer the hard questions directly.